GIZMOHUB

GIZMOHUB is a partnership firm registered under the Indian Partnership Act, 1932. Our registered office is situated at Kanjurmarg East, Mumbai 400042, Maharashtra, India.

The firm is led by our partners, We are a premier computer sales and service provider specializing in hardware and custom software solutions.

This document is an electronic record generated under the provisions of the Information Technology Act, 2000 and the applicable rules. This document is published in line with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates the publication of the website’s terms of use, privacy policy, and rules for user access and interaction on https://gizmohub.co.in.

1. Introduction

These terms and conditions shall govern your use of our website.

• By using our website, you accept these terms and conditions in full; accordingly, if you disagree with any part of these terms, you must not use our website.
• By using our website, you warrant and represent to us that you are at least 18 years of age.
• Our website uses cookies; by using our website, you consent to our use of cookies in accordance with the terms of our Privacy Policy.

2. Acceptable Use

You must not use our website in any way that is unlawful, illegal, fraudulent, or harmful. You must ensure that all the information you supply to us through our website is true, accurate, current, complete, and non-misleading.

3. User Accounts

You are responsible for maintaining the confidentiality of your account details. We reserve the right to suspend or cancel your account at our sole discretion without notice or explanation.

4. Product & Service Information

We aim to provide accurate descriptions and pricing. However, we do not guarantee that the information, including availability and pricing, is always current. We reserve the right to correct errors and update information without prior notice.

5. Intellectual Property Rights

All content on this site — including text, images, graphics, logos (TM No: 5120876), and software — is owned or licensed by GIZMOHUB and protected by applicable intellectual property laws. You may not reproduce or distribute our content without prior written consent.

6. Limitation of Liability

To the extent permitted by law, GIZMOHUB shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website.

7. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, India.

8. Contact Us

• • Email: support@gizmohub.co.in
• • Phone: +91 9321116898
• • Address: Kanjurmarg East, Mumbai 400042, Maharashtra, India

GIZMOHUB is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://gizmohub.co.in or use our services.

1. Information We Collect

• Personal Information: Name, email address, phone number, and other details you provide during checkout or service requests.
• Payment Information: We use third-party payment processors to handle payment details securely and do not store sensitive card information directly on our servers.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders and deliver services.
• Communicate with you about your orders, inquiries, or other requests.
• Improve our website and services.
• Send promotional emails or newsletters, if you have opted in.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements. Afterward, data is securely deleted or anonymized.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@gizmohub.co.in. We will respond within 7 business days.

7. Your Privacy Matters to Us

In accordance with the Information Technology Act, 2000 and applicable rules, we are committed to addressing any concerns regarding the handling of your personal information. For any privacy-related questions, contact us at:

• • Email: support@gizmohub.co.in
• • Phone: +91 9321116898
• • Address: Kanjurmarg East, Mumbai 400042, Maharashtra, India

Thank you for shopping with GIZMOHUB. We value your satisfaction and strive to provide quality products and services. Please review our refund and return policy below.

1. Returns & Service Cancellations

We accept returns of hardware products within 7 days of purchase.

• Hardware: Items must be unused, in their original packaging, and in the same condition as received. To complete your return, we require a receipt or proof of purchase.
• Services: Cancellations for scheduled technical services must be made at least 2 business days in advance.

Non-returnable items: Certain items are non-returnable, including software licenses once activation keys are delivered, activated SMS credits, and custom-built computer systems.

2. Refunds

Once we receive and inspect your return, or process your service cancellation request, we will notify you of the approval or rejection of your refund.

• Processing: Approved refunds will be processed within 7-10 business days.
• Service Policy: Refunds are not applicable for software licenses or technical support services once they have been rendered or activated.
• Discretion: A partial refund may be issued at our discretion for items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.
• Method: Refunds will be issued through a method communicated to you at the time of approval.

3. Exchanges

To initiate a return or exchange, please contact our customer support at support@gizmohub.co.in or call +91 9321116898. Our team will guide you through the process and provide necessary instructions.

4. Shipping Returns

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Force Majeure / Exceptional Circumstances

We are not liable for any delays in processing returns, exchanges, or refunds caused by circumstances beyond our reasonable control, including natural disasters, strikes, government actions, or disruptions in transport or payment systems.

6. Governing Law

This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Mumbai.

7. Contact Us

• • Email: support@gizmohub.co.in
• • Phone: +91 9321116898
• • Address: Kanjurmarg East, Mumbai 400042, Maharashtra, India

GIZMOHUB maintains transparent pricing for all services:

• Laptops: From ₹18,000
• Desktops: From ₹15,000
• Software Subscriptions: ₹3,000 - ₹5,000 Monthly
• Peripherals (Keyboard/Mouse): ₹250

Physical products are delivered in Mumbai within 2-3 business days via local courier. Digital software solutions are delivered via registered email within 24 hours of payment. No shipping fees apply to digital products.